Complaint Letter For Non Refund of Money
Overview
These complaint letter templates address various scenarios where individuals have encountered issues related to the non-refund of their money. Whether it's a general grievance, an online purchase dispute, a security deposit refund concern, or an event/travel booking refund issue, these templates aim to provide a structured approach for expressing dissatisfaction and requesting prompt resolutions. Each template emphasizes the importance of adhering to terms and agreements while maintaining a courteous and professional tone throughout the communication.
Template General Non-Refund of Money Complaint Letter
[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date]
[Recipient's Name] [Company Name] [Address] [City, State, ZIP Code]
Dear [Recipient's Name],
I am writing to express my dissatisfaction with the recent transaction I had with your company. On [Date], I made a payment of $[Amount] for [Product/Service], with the understanding that it was refundable under certain conditions as outlined in our agreement.
However, despite meeting all the specified criteria for a refund, I have not received my money back. I find this delay in processing my refund both frustrating and unacceptable. I would like to request an immediate refund of the aforementioned amount and a clarification of the reasons for the delay in processing my refund.
I have attached copies of all relevant documents and receipts to support my claim. I expect a prompt resolution to this matter within [Specify a reasonable timeframe, e.g., 15 days] days. Failure to do so may compel me to take further action to recover my funds, which I believe is a situation neither of us wants.
I look forward to your prompt attention to this issue and a speedy resolution. You can reach me at [Your Phone Number] or [Your Email Address] to discuss this matter further.
Sincerely,
[Your Name]
Template Complaint Letter for Non-Refund of Online Purchase
[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date]
[Customer Service Department] [Online Retailer Name] [Address] [City, State, ZIP Code]
Dear [Customer Service Department],
I am writing to express my dissatisfaction with a recent online purchase I made from your website. On [Date], I placed an order for [Product Name] with order number [Order Number] and paid $[Amount] using my [Payment Method]. Unfortunately, I have not received the product, and my requests for a refund have gone unanswered.
I have attached a copy of my order confirmation and all correspondence related to this issue. I have been a loyal customer of your online store for a long time, and this experience has left me deeply disappointed.
I kindly request an immediate refund of the full purchase amount. Please resolve this matter within [Specify a reasonable timeframe, e.g., 10 days] days. Failure to do so will force me to dispute this charge with my payment provider and leave a negative review on your website.
I hope we can resolve this issue amicably and promptly. You can reach me at [Your Phone Number] or [Your Email Address] to discuss this matter further.
Sincerely,
[Your Name]
Template Complaint Letter for Non-Refund of Deposit
[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date]
[Property Manager/Company Name] [Address] [City, State, ZIP Code]
Dear [Property Manager/Company Name],
I am writing to express my concern and disappointment regarding the refund of my security deposit for the property located at [Property Address]. I vacated the premises on [Move-out Date], and according to our lease agreement, I was entitled to a full refund of my security deposit of $[Deposit Amount] within [Specify a reasonable timeframe, e.g., 30 days] days of moving out.
However, it has been [Specify number of days/months] since my move-out date, and I have not received any communication or refund from your end. I have adhered to the terms of the lease, and the property was left in good condition.
I request an immediate refund of my full security deposit, along with an itemized list of any deductions made, if applicable. Please address this matter urgently to avoid any further escalation, as I believe in fair and transparent business practices.
I can be reached at [Your Phone Number] or [Your Email Address] for any necessary documentation or clarification. I expect a resolution within [Specify a reasonable timeframe, e.g., 15 days] days.
Sincerely,
[Your Name]
Template Complaint Letter for Non-Refund of Event/Travel Booking
[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date]
[Event/Travel Company Name] [Address] [City, State, ZIP Code]
Dear [Event/Travel Company Name],
I am writing to express my frustration and disappointment regarding my recent experience with your company. On [Date], I made a booking for [Event/Travel Service] with booking number [Booking Number] and paid a total of $[Amount].
Unfortunately, due to unforeseen circumstances, I had to cancel my reservation well within the cancellation policy period specified on your website. Per your policy, I am entitled to a refund of my payment. However, despite multiple attempts to contact your customer service and request the refund, I have not received any response or reimbursement.
I kindly request the immediate refund of the full booking amount, as per your policy. This matter should be resolved within [Specify a reasonable timeframe, e.g., 14 days] days. Failure to do so may compel me to take legal action or leave negative reviews on various online platforms, which I would prefer to avoid.
I expect a prompt resolution and can be reached at [Your Phone Number] or [Your Email Address] for further communication.
Sincerely,
[Your Name]
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